Justin Ames from Sky City Audio specializes in live events by providing sound and DJ services.
Everyone is on the internet and before they decide to do business with you, they want to check out the reviews. This presentation is all about how to generate customer reviews, how to manage them, and how to handle negative reviews.
You will have a better understanding on how to generate customer reviews and why it's so important in today's digital world.
I will use real world examples.
Bring your lunch and something to take notes.