Kara Peterson, Founder of Kind Defined, a 501c3 non-profit organization, is a trainer in Crucial Conversations leadership skills.
There are so many ways to mess up important interactions! Kara will be giving you a couple of take aways and sharing a few “Crucial Tips” for having crucial conversations in the work environment. There will be one activity where participants practice a crucial conversation and use the “Crucial Tip” to navigate the thorny path.
The biggest take away is the light bulb moment that participants will have whenever they are entering those “sticky situations” and learning how to either alleviate the strong feelings that surround the topic or to prepare for the conversation so that emotion does not rule the words that come from their mouths.